Get to Know Our Hardworking and Compassionate Team

Staff Bios

Headshot image of Toni Fuller Merfeld

Toni Fuller Merfeld, M.S.Ed

President/Founder

Toni is the President and founder of Metro West Learning Center. She has extensive experience working with students on the autism spectrum with learning and behavior challenges both in the classroom and as a consultant in the public and private sectors. She has been trained in Applied Behavior Analysis (ABA), Positive Behavior Interventions and Supports (PBIS) and structuring classrooms for students with Autism and challenging behavior. Her experience in ABA teaching strategies provide students with the individualization of instruction necessary to create a meaningful learning experiences at school, home and community. In addition to her work at Metro West Learning Center, she is a board member of the Autism Society of Iowa, past Executive Board Secretary for the International Council for Exceptional Children’s Division on Autism and Developmental Disabilities (DADD), past President, Iowa Council for Exceptional Children; and was the Children’s Mental Health Consultant for the Iowa Department of Education. She is a member of CEC’s Division on Autism and Developmental Disabilities and the Division on International Special Education, The Association of Positive Behavior Supports, National Autism Society and the Iowa Autism Society. She also sits on the Regional Autism Program (RAP) Advisory Committee and RAP Expert Panel.

Management Team

A woman in red shirt standing next to wall.

Megan Christensen

Director of Human Resources and Finance

Megan holds a bachelor’s degree in Communication Studies from The University of Iowa, along with two minors; Business Administration and Human Relations. She has worked in the insurance industry and brings a wealth of knowledge to Metro West. As a designated Fellow, Academy for Healthcare Management (FAHM), she stays up-to-date on healthcare management and insurance industry standards. She is also a green belt with Lean Six Sigma, utilizing the six sigma methodology to improve operational efficiencies. Along with her business background, her professional experience includes four years as a Teacher’s Assistant, providing specialized care for diverse youth. She also worked for Camp Adventure® (a partner with the United States Department of Defense) spending time overseas in Germany on the Landstuhl Regional Medical Center base.

A woman wearing a sweater and smiling for the camera.

Natalie Ramirez

Director of Operations

Natalie has education in both Early Childhood Special Education and Pre-Medical/Pre-Professional Health from The University of Northern Iowa and Iowa State University. She is also designated a Professional, Academy for Healthcare Management (PAHM) which proves her knowledge of healthcare management and the insurance industry landscape. Natalie has many years of experience working in non-profit organizations with Adult Intellectual Disability and Mental Health waiver services. She is a member of the National Associations for the Education of Young Children (NAEYC) and is a coach for the Special Olympics and a NAMI volunteer.

A woman with long hair and a necklace.

Katie Bunting, M.A., BCBA, LBA

Director of ABA Services

Katie holds a master's degree in Special Education with an emphasis in Applied Behavior Analysis from Brandman University and received her bachelor's degree in Psychology from William Penn University. Katie has several years of experience working in the school, in-home, and clinical setting with a variety of diagnoses and ages. She is motivated by her work and driven to utilize the principles of ABA to teach and improve the overall quality of life for the families that she works with.

Molly Warner_2

Molly Warner, M.S., CCC-SLP

Director of Therapy Services

Molly holds a master’s degree from Rockhurst University. Molly has experience working with children in a variety of settings including: schools, home-based early intervention, and outpatient rehabilitation.
She strives to support the academic success and future endeavors of her students. Molly is passionate about helping children of all ages and abilities succeed. Molly is a member of the American Speech-Hearing Association and has advanced training in the Lindamood-Bell Programs, Sequential Oral Sensory (SOS) approach to feeding, with an emphasis in autism.

Office Staff

A woman in red shirt standing next to wall.

Megan Christensen

Director of Human Resources and Finance

Megan holds a bachelor’s degree in Communication Studies from The University of Iowa, along with two minors; Business Administration and Human Relations. She has worked in the insurance industry and brings a wealth of knowledge to Metro West. As a designated Fellow, Academy for Healthcare Management (FAHM), she stays up-to-date on healthcare management and insurance industry standards. She is also a green belt with Lean Six Sigma, utilizing the six sigma methodology to improve operational efficiencies. Along with her business background, her professional experience includes four years as a Teacher’s Assistant, providing specialized care for diverse youth. She also worked for Camp Adventure® (a partner with the United States Department of Defense) spending time overseas in Germany on the Landstuhl Regional Medical Center base.

A woman with a pink sweater smiling for the camera.

Lottie Montgomery

Administrative Assistant and Registered Behavior Technician

Lottie graduated from Altamonte Spring City College with a degree in Medical Billing and Coding as well as Medical Assisting. She has extensive experience working with medical insurance and coding. She also has many years of experience working in early childhood education with diverse youth. Some of her past experience includes working with kids on the autism spectrum as a Behavior Technician at Blue Sprig autism centers. 

A woman wearing a sweater and smiling for the camera.

Natalie Ramirez

Director of Operations

Natalie has education in both Early Childhood Special Education and Pre-Medical/Pre-Professional Health from The University of Northern Iowa and Iowa State University. She is also designated a Professional, Academy for Healthcare Management (PAHM) which proves her knowledge of healthcare management and the insurance industry landscape. Natalie has many years of experience working in non-profit organizations with Adult Intellectual Disability and Mental Health waiver services. She is a member of the National Associations for the Education of Young Children (NAEYC) and is a coach for the Special Olympics and a NAMI volunteer.

LISW

Emily Donovan-HEADSHOT_2

Emily Donovan, LISW, BCBA

Emily loves working with children of all ages, especially teenagers. As a mom of two teenagers herself, she appreciates the complex world they are growing up in and the need for a space for them to talk out loud and share their thoughts and feelings without judgment. We all know that children do not come with instructions, especially children with special needs or developmental disabilities. As a school social worker and behavior analyst with 20 years of experience working with challenging behavior, she would love to provide the same coaching and support to parents.

Emily specializes in working with children with challenging behavior, parenting support, and coaching. She utilizes acceptance and commitment therapy, cognitive behavioral therapy, positive psychology, applied behavior analysis, and mindfulness.

Speech-Language Pathologists

Molly Warner_2

Molly Warner, M.S., CCC-SLP

Director of Therapy Services

Molly holds a master’s degree from Rockhurst University. Molly has experience working with children in a variety of settings including: schools, home-based early intervention, and outpatient rehabilitation.
She strives to support the academic success and future endeavors of her students. Molly is passionate about helping children of all ages and abilities succeed. Molly is a member of the American Speech-Hearing Association and has advanced training in the Lindamood-Bell Programs, Sequential Oral Sensory (SOS) approach to feeding, with an emphasis in autism.

A black background with the words " approach to business " and " preferred provider ".
A woman smiling for the camera in front of a wall.

Emily Hart, M.A., CCC-SLP

Emily received her master's degree in Speech-Language Pathology from the University of Northern Iowa. She has experience working with a variety of children with various disabilities, with the pediatric population being her passion. She loves watching kids progress in their communication skills and seeing the confidence in their abilities grow. Emily enjoys working in the outpatient setting because she believes in order for the child to grow in his/her communication skills, collaboration with parents is crucial. She is a member of the American Speech and Hearing Association (ASHA).

A woman with brown hair and wearing a sweater.

Jeri Fyock, M.A., CCC-SLP

Jeri holds a master’s degree from the University of South Dakota. She has over 25 years of experience working in school settings with children of all ages with a variety of communication disabilities. Jeri is passionate about helping every individual develop and utilize their communication skills. She believes in building individualized therapy plans and providing evidence-based and engaging intervention while partnering with families to reach communication goals. Jeri is a member of the American Speech-Hearing Association.

Occupational Therapists

A woman with long blonde hair wearing a maroon sweater.

Dr. McKenna Novak, OTD, OTR/L

McKenna Novak, OTD, OTR/L, Occupational therapist, holds a doctorate degree in occupational therapy from Drake University and received her Bachelor’s of Science in Psychology from the University of Iowa. McKenna has worked with children of various ages and diagnoses and is passionate about helping children grow through play. She has certifications in kids’ yoga, infant massage, and mindfulness. She has a special interest in working with children with feeding difficulties and has completed additional training in Beckman Oral Motor and Sequential Oral Sensory (SOS) approach to feeding. McKenna is expanding this special interest in feeding to infants. She recently completed a mentorship with Dr. Giselle Tadros, PT, DPT with Milk Matters and can help infants with challenges related to tethered oral tissues (lip/tongue ties) pre and post frenectomy including tension, oral motor dysfunction, and feeding challenges. McKenna is excited to collaborate with families to see their children thrive.  

A black background with the words " approach to business " and " preferred provider ".
A woman with blonde hair and blue eyes.

Maddi Ranney OTR/L

Maddison holds a master’s degree in occupational therapy from American International College and received her Bachelor of Science in Kinesiology and Health from Iowa State University with a minor in Psychology. She is also a Registered Behavior Technician. Maddison gained experience working with children of varying disabilities/diagnoses in a variety of settings including the school system, home-based early intervention, supported community living, recreational facilities, and home-based applied behavior analysis. She is passionate about helping children meet their goals using a play-based and creative approach. Maddison is a member of the American Occupational Therapy Association (AOTA) and plans to continue expanding her knowledgebase to provide best practices to the pediatric population. 

Therapy Classroom Staff

A woman in black shirt smiling for the camera.

Alyson Waldorf

Special Education Teacher

Alyson holds a bachelor's degree in special education from Upper Iowa University. She is endorsed in special education to teach grades K-12 BD/LD/ID and grades K-8 mild/moderate. Alyson has many years of experience working with a diverse population of students as a classroom associate and a Special Education Teacher. She is dedicated to ensure the highest quality of education for each student she has the opportunity to teach!

A woman with brown hair and a striped shirt.

Amanda Olson, M.A., BCBA, LBA

Amanda holds a master’s degree in Educational Psychology from the University of Iowa and a Certificate in Applied Behavior Analysis from Ball State University. She received her bachelor’s degree in Psychology from Iowa State University. Amanda has extensive experience working with children on the autism spectrum in a clinical setting and working with children with behavior disorders in an elementary, junior high, and senior high school settings.

A woman with long hair and wearing glasses.

Amanda Jennings

Education Teacher

Amanda holds a bachelor's degree in Elementary Education from Iowa State University. She is a licensed teacher with many years of experience working with diverse youth. She is passionate about helping students learn and explore new ideas, while bringing a wealth of knowledge working with children with varying needs. 

A woman with glasses and a leopard print shirt.

Kaelynn Schell

Registered Behavior Technician and Classroom Support

Kaelynn holds a bachelor's degree is Sociology from Upper Iowa University and has plans to pursue a master's degree in Social Work. She has many years of experience as a Direct Support Professional, Behavioral Paraprofessional, and an In-Patient Rehabilitation Patient Care Technician. Kaelynn has experience working with a wide range of individuals of all abilities and needs. She strives to support students in every aspect of their educational journey as well as help students reach their goals!

A woman with long hair smiles for the camera.

Gabby Martinez

Registered Behavior Technician and Classroom Support

Gabby attended Morningside College for two years as a student-athlete on their softball team. She is currently finishing her Bachelor's Degree at Bellevue University in their Professional Psychology Program, with an emphasis in Counseling Psychology. She has years of experience working at in-home settings with adults as a Direct Support Professional, as well as working in the classroom setting as a Paraeducator. She has a passion for helping students reach their highest potential!

ABA Staff

A woman with long hair and a necklace.

Katie Bunting, M.A., BCBA, LBA

Director of ABA Services

Katie holds a master's degree in Special Education with an emphasis in Applied Behavior Analysis from Brandman University and received her bachelor's degree in Psychology from William Penn University. Katie has several years of experience working in the school, in-home, and clinical setting with a variety of diagnoses and ages. She is motivated by her work and driven to utilize the principles of ABA to teach and improve the overall quality of life for the families that she works with.

A woman with glasses smiling for the camera.

Gracie Benton, M.A., BCBA, LBA

Gracie graduated with her master's degree in Applied Behavior Analysis from Ball State University and received her bachelor’s degree in Ecology at Baker University. She has worked at Woodward Academy, House of Mercy, and Balance Autism. Gracie has worked with many individuals with autism and other genetic disorders while in Kansas, giving rise to her increased interest in developing skills among those with special needs.

A young woman smiles for the camera.

Mikayla Whitmer, M.S., BCBA, LBA

Mikayla hold's a master's degree in Developmental Disabilities with a concentration in Applied Behavior Analysis (ABA). She received her bachelor’s degree in Psychology and Health from Graceland University. Her extensive experience includes working with both children and adults diagnosed with a variety of special needs across multiple settings. 

A woman smiling for the camera in front of a wall.

Hannah Alberts

Registered Behavior Technician

At age 11, Hannah started volunteering as a counselor at Camp Jubilee (now based in Indianola, IA), a week-long summer program for individuals with disabilities. She continued to do that each year while attending school and graduated from University of Iowa with a bachelor’s degree in Elementary Education. Post graduation, Hannah started working as a paraeducator in a K-2 modified classroom for children with autism in Iowa City. She became even more passionate about teaching and creating profound relationships with students, while also providing behavioral support and supporting students’ independence. As an educator, she believes that every learner deserves genuine compassion, patience, and understanding. The thing she enjoys most about being an RBT is the fun she can have with clients and feeling rewarded and proud in seeing their progress.

A young man with curly hair smiling for the camera.

Al Roe

Registered Behavior Technician

Al received her bachelor's degree in Psychology, with a minor in Sociology, from Drake University. She loves working with children and believes that every child should receive the care and opportunities they deserve.

A woman with long hair wearing a sweater.

Mindy Barchenger

Registered Behavior Technician

Mindy earned her bachelor's degrees double majoring in Psychology and Health Promotion and Exercise Science from Waldorf University. She will be continuing her education by working on a master’s in School Counseling from Grand View University. She has experience working with a wide range of both adults and children with a variety of special needs diagnoses through her volunteer work. 

2024-Hailie Conard

Hailie Conard

Registered Behavior Technician

Hailie earned her bachelor's degree in Psychology and Law, Politics & Society, with a minor in Sociology from Drake University in Des Moines, IA. She has great experience working with children with special needs in both personal and professional settings.

A woman with short hair smiles for the camera.

Kimberly Knuth

Registered Behavior Technician

Kimberly started her journey of working with children as an Infant/Toddler Teacher in an Early Head Start program. She enjoys learning all the unique characteristics of each child she works with and is passionate about advocacy for individual needs. She is excited about her role with Metro West and the opportunity to work one-on-one with children to help them learn and grow. She is continuing her education online and plans to achieve a degree in social work.

A woman with long hair smiles for the camera.

McKenna Roche

Registered Behavior Technician

McKenna earned her bachelor’s degree in Human Development and Family Studies from Iowa State University. She has experience working with children across multiple environments and is excited to be working one-on-one with clients at Metro West! She loves how rewarding it feels to help children learn and grow with her help. 

A woman with long hair wearing a blue shirt.

Darian Hans

Registered Behavior Technician

Darian has experience working with clients with diverse needs across multiple settings. She graduated with her bachelor of science degree in Psychology from Iowa State University. She will also be pursuing her masters degree in clinical mental health counseling. 

Diagnostics

Our Diagnostic Team is pleased to partner with our colleagues at the University of Iowa Center For Disabilities and Development and Kavalier and Associates.